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Document Description
Information for Book Seller

Oasis User Guide

Document Description
Tracking Credits Quickly find your credit memos for physical and digital products.
Tracking Orders Check your order status, shipments and carrier tracking for orders.
Retrieving Documents Easily retrieve statements, invoices, credit memos, PODs, and RMAs,
Submitting a Claim Quickly and easily create and submit claims for product, pricing, tax, and shipping issues.
Generating Reports Create and save multiple reports for orders and invoices.
OASIS Quick Reference Guide New to OASIS or need a refresher? Start here for OASIS basics.
Ordering Digital Products Order digital codes the same way you order physical products. Once the order has processed, you will receive an email with a link back to OASIS to retreive the codes.
Placing Orders Easily search for products and place your orders in multiple ways - by quick orders, purchase orders, shopping lists, and multiple ISBN uploads.
Using Price Quotes Quickly and easily create price quotes.
Submitting a Return Easily submit RMAs (Return Material Authorizations) for product returns.
Submitting a Digital Return Easily submit returns for digital products.